Privacy Policy

Introduction

New Falls Pharmacy is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable privacy laws.

Information We Collect

We collect information necessary to provide you with pharmaceutical services, including:

• •Personal Information: Name, date of birth, address, phone number, email address
• •Health Information: Prescription details, medical history, allergies, insurance information
• •Payment Information: Billing details and insurance coverage information
• •Website Usage: IP address, browser type, pages visited, and interaction data

How We Use Your Information

We use your information to:

• •Fill and refill your prescriptions accurately and safely
• •Communicate with you about your medications and health services
• •Process insurance claims and billing
• •Coordinate care with your healthcare providers
• •Comply with legal and regulatory requirements
• •Improve our services and website functionality

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• •Healthcare Providers: With your physicians and other healthcare providers involved in your care
• •Insurance Companies: To process claims and verify coverage
• •Legal Requirements: When required by law or to protect rights and safety
• •Service Providers: With trusted third parties who assist in our operations (under strict confidentiality agreements)

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under HIPAA and applicable privacy laws, you have the right to:

• •Access and obtain a copy of your health information
• •Request corrections to your health information
• •Request restrictions on how we use or disclose your information
• •Receive confidential communications
• •Receive a notice of privacy practices
• •File a complaint if you believe your privacy rights have been violated

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.